Practice Skills Workshops, Web Workshops
The main aim of this training course is to enable participants with an understanding of the impact that their communication skills can have on others, while exploring the different ways in which developing these skills can make it easier for them to succeed in the health care setting and beyond.
Practice Skills Workshops, Web Workshops
Many team members have difficulty because they cannot see what other members are doing. Even the most skilled managers find difficulty in communicating and building a team when there is no physical proximity. Mastering the art of working in virtual teams will increase your team’s productivity and performance.
Practice Skills Workshops, Web Workshops
This programme focuses on issues that regularly arise in medical practice, they are often difficult to deal with. We will cover how to build resilience into your practice, in an interactive way to enable participants to manage more effectively their human resource and deal with any staffing challenges.
Practice Skills Workshops, Web Workshops
This web workshop is for those who would benefit from understanding the component parts of medical terminology. An understanding of medical terminology is essential for anyone working in the medical industry. Delegates will be able to apply the learning to every-day situations back in the practice.
Practice Skills Workshops
Receptionists are the first point of contact in general practice for patients when it comes to their contact with the surgery – this can be for appointment making, treatment queries, ordering their repeat medications or when they have other prescription related query. Receptionists and administrative staff play a hidden, but crucial role in managing patient expectations.
Practice Skills Workshops
Prescribing is the most common intervention involving patients in the NHS and as such is the second highest area of spending in the NHS, after staffing. Statistics from NHS Digital show that in 2016 there were 1,104.1 million items dispensed, an increase of 1.9% or 20.5 million additional items compared with 2015. This was at a cost to the NHS of £9,204.9 million. With increasing numbers of prescriptions, it is imperative that prescribing is cost effective to provide the best value for money for NHS resources whilst also meeting the clinical needs of the patient.