Having the right people in the right jobs is essential. That means hiring needs to be right – which depends critically on interviewing skills. It’s also too easy to hire on a subjective impression – you just like the person – and find out later they lack the skills, knowledge or temperament for the job.

On this highly interactive and practical workshop, participants will learn how to use a competency-based approach based on the job description. They will discover the importance of diversity, the legal requirements and being aware of the potential for cognitive bias to adversely affect the hiring decision. They will also learn how to present your company to candidates in a way that leaves them positive about the organisation.


By the end of the session participants will:

  • Know what to look for in the candidate’s CV and/or job application form
  • Have tips and techniques for short-listing applicants quickly and effectively
  • Know how to prepare effectively for interviewing candidates at all levels
  • Be aware of the types of questions you need to ask to determine competence
  • Learn how to classify and evaluating evidence following an interview


This outline provides a great flavour of the skills and knowledge your people will benefit from by attending any Speak First training or coaching on this topic – whether standard, tailored or bespoke.

Here’s how we make the training even more relevant for you and your people:


Working in partnership with you, we develop bespoke solutions that incorporate this, and other topics, to create custom solutions for your organisation’s specific needs.


Tailored design develops existing content and enhances it with relevant case studies, role-plays and more to make the learning even more effective for your people.